Terms and Conditions
Course Terms and Conditions
Payment is required upon receipt of invoice (COD)
All changes/transfers and cancellations must be received in writing.
Transfers (for all days of a course) are available prior to the commencement of a course. If notification is received five (5) working days prior to course commencement, our administration fee is waived.
If a transfer is made less than five (5) working days prior to the commencement of a course, an administration fee of $50 plus GST ($55 incl.) per transfer, per person
Transfers are not available if notified any later than after 5pm on the working day prior to the course commencement.
If a cancellation is received five (5) working days or more prior to the course commencement no fee is payable.
If a cancellation is received less than five (5) working days prior to the course commencement, the full course fee is payable.
If there is non-attendance at the course and no notification received prior to course commencement, the full course fee is payable.
Due to facility and trainer booking requirements all on-site/in-house courses that are changed, transferred or cancelled, less than ten (10) working days prior to the commencement of a course, will incur an administration fee of 50% of the total course fee.
Special Offer - Heights Terms and Conditions
- Management holds all rights to refuse discount
- Discount is on full course fee cost
- Offer expires January 31st 2010 at 5pm eastern standard time
- Referral must not be a previous Change Network customer
