Communication Skills for Team Leaders - 1 Day Course
Time & Location
- Confidently handle disagreements, disappointments and inappropriate behaviour
- Handle strong emotions in themselves and others
- Listen when others blow up or clam up
- Handle ‘push back’
- Minimise misunderstandings
- Avoid dominating or exploiting others
- Defuse resentment
- Conduct open and honest courageous conversations
- Set clear boundaries and expectations
- Easily say No without guilt
- Use conflict situations as opportunities to create positive change and better results
WHO SHOULD DO THIS COURSE?
This course has been specifically designed for people who have the responsibility of a leading a team in any environment and understand that great teams need great leaders.
By completing this course you will receive a Certificate of Attendance.
This short course is delivered face to face in a group workshop over one day.
We strongly believe that everyone has a preferred learning style and we will flexibly adapt the course to suit your individual needs.
- Communication Skills (1 day)$497$4970$0