As a business owner or manager, there are a few questions regarding your team that may often come to mind.
Are they working efficiently?
Are they giving me their best?
Do they have sufficient skills and knowledge?
Am I giving them opportunities to grow?
Are they improving on their weaknesses’?
Do the enjoy working for my business?
The list goes on and on, because as you know, optimum team performance and productivity requires ongoing and flexible management.
So, you may also find yourself asking the question, does my team need training?
Regardless of whether you’ve hired the best in the business, your profits are continuously growing or you’ve facilitated a successful and inclusive company culture, the answer is yes.
Teams always need training.
Why? Because people, by nature, grow. And if that growth isn’t facilitated, encouraged and supported by a business, employees become restless and unmotivated.
Try to recall one of your first jobs. In the first few months, it was exciting and challenging, and you gave it your best because you wanted to master the skills and learn new ones. Fast –track to one year later. Did you feel bored, uninterested and even started to look for new employment?
While the employees on your team are most likely looking for longer-term employment, their desire for continuous growth and a higher purpose with their job is still there. Humans adapt quickly. We turn new skills into habits, and what was new at one point always finds a way to become routine. While on one hand, this can benefit the streamlining of your business practices and can ensure cohesion and efficiency; it can also negatively impact your business. Doing the same thing over and over again, just because that’s how its always been done, hinders growth, innovation and the longevity of the company.
That’s why teams will always need training. Whether it is on new skills and technologies, cultural education, problem solving, conflict management or facilitating innovation, there is always something to learn, and there’s always a way your business can improve. Maybe your employees could benefit from one-on-one training, or perhaps team training will be more useful. You could explore diverse training systems – maybe a monthly workshop, a weekly activity or even an online course.
Further, employees who feel interest and support from management do perform better, as not only will they receive the resources to improve proficiency and productivity, but also the confidence to continuously push the boundaries and strive for success.
Effective training will allow you to up-skill or multi-skill your employees, and your team and business will reap the benefits – industry and consumer attention. Remember, happy employees = happy customers.
So, next time you wonder whether you should invest in employee training, remember it would be an investment in the people who enable your business to run. They help you operate it, are the first point of contact with your customers and turn your visions into realities.