Being a manager can be equally challenging and rewarding. You have the responsibility of ensuring the success of company goals, and the people working towards them.
Not only do organisational objectives and expectations need to be met, but your team should also be performing efficiently and effectively.
Here are 5 prominent challenges you may encounter when managing your team, but more importantly, we’ve highlighted how you can overcome them.
Problem: Finding the right individuals to build a team with is big responsibility, and introducing someone new to the organisation can be complex. It can be difficult to find people that complement the company, your team, and you.
Solution: Take your time with the selection process, using multiple, and validated, selection assessments. If your organisation has a HR department, seek out their support, or if you’re a small business, recruitment guides and resources online will help you. At the end of the day, people are what make the business run. You’re going to want the right ones around.
Problem: Unresponsive teams can be very frustrating. Individuals in a team are distinct and require different levels of attention. The overall success of the team depends on their productivity, which stems from their motivation.
Solution: A shared vision goes a long way, and involving the team in the overall direction of the company will give them a larger purpose, motivating them to perform well. Establish a rewarding company culture and exercise emotional intelligence to adjust and balance diverse energy levels.
3. Performance and attitude
Problem: Holding your team accountable is challenging, and addressing performance or attitude problems can be difficult. It’s imperative to find a balance between autonomy and adherence to organisational standards.
Solution: Set clear performance expectations and objectives from the get-go. Keep track of team members, giving them constructive feedback and support. Confront issues as soon as they appear, and keep in mind that discipline is better than disciplinary action.
Problem: Teams involve individuals with distinct cultures, perspectives and attitudes. Where there are differences, personal or professional, conflict may arise. You may find yourself in situations where you’ll need to mediate or resolve a problem.
Solution: Understand that conflict in the workplace is common, and may benefit the team as it can foster innovation and growth. Become confident with a conflict resolution process that will help you clarify the problem, restore harmony and mitigate issues in the future. It is imperative that you’re aware of any bias you may have and strive to be as objective as possible.
Problem: This is never a comfortable situation, and can be overwhelming for you and the employee. Firing a team member, particularly one you may a have good relationship with, is stressful.
Solution: No matter the context, always be respectful and professional. The news shouldn’t come as a complete shock if you’ve provided feedback and reviews over time. Communicate with the employee face to face and do whatever it takes to maintain their dignity. Keep in mind that as awkward as the situation is, if somebody isn’t consistently performing, you need to make the decision that is best for the organisation.
As experienced or skilled as you are, dealing with people isn’t always easy, and the biggest challenges of a manger often correlate to how they interact with people. The attitude and behaviour of your team is a reflection of your capabilities and influence, which is why you’ll want to ensure you’re as aware and prepared as possible.