Change is all around us, but do you know how to do deal with it effectively? Below are four behaviours that set the effective leaders apart from the not so effective leaders.
As a team leader, your ability to communicate effectively is what will put people at ease and reduce the stress associated with change. Prompt your team to ask you questions and make sure you ask questions back. Having people repeat back information is one of the most effective ways of ensuring they know it.
Look ahead and see the opportunity
You might view this as a role of senior leadership, but it is just as important that you remain optimistic and find opportunity ahead. Look towards striking conversations with your team about opportunities.What are your customers wanting currently? What new trends will impact your organisation? What can we do to further adapt to this current environment?
Asking yourself and your team opportunity-seeking questions will put things into perspective and create a shared vision to strive towards to.
Hold everyone accountable
Accountability is one of the hardest skills to maintain in times of change. Disruptions to normalcy may cause breakdowns in communication and negatively affect work completion. That is why it is integral during times of change that you put measures in place to ensure everyone is held accountable, including yourself. Communicate tasks, set deadlines, review feedback and have a monitoring system in place to ensure that work is being completed.
Holding yourself and your team accountable during times of change will lessen the disruption to your organisation and will not compromise on work efficiency.
In business, the idea of inertia, i.e. the resistance to change, is at the forefront of most human resource strategies. When normal life is disrupted or changed, human beings are going to be uncomfortable.
It is important that employees are supported by more than just their H.R. Department because team morale relies on all leaders at all levels of management to be supportive in times of change. The more supported employees feel by their leaders, the more receptive to change they are. Show empathy, be willing to communicate more and remind your team of the opportunities that lay ahead.
Change is an assurance of life, so it’s important you implement the necessary strategies to help you and your team to deal with it effectively.
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